Tuesday, 29. July 2014
06. 03. 12. - 13:00
Fire chiefs are investigating why a 12-year-old boy who dialled 999 to report a blaze where a five-year-old girl died was told to stop wasting their time by 999 operators.
The quick-thinking schoolboy - from Mjolby, Sweden - called the emergency services as soon as he saw flames and smoke billowing out of an apartment block.
But when he got through operators accused him of making a crank call and hung up.
Fire fighters only rushed to the scene when the boy made further calls until one operator took him seriously.
Meanwhile, a five-year-old girl had burned to death in the blaze.
"They didn’t believe us and told us we should stop. They thought we were prank calling," the hero 12-year-old told local media.
Fire service chiefs have promised an investigation into their response to the calls.
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